Policies & legal bits

Everything in one place. Each policy is written in plain language — tap “Read our…” to open the full version.

• Terms of Service

  This policy outlines the rules, responsibilities, and legal agreements for using our website and participating in our community programs.

  Read our Terms of Service →

• Privacy Policy

  This policy explains how we safely collect, store, and protect your personal data in strict compliance with UK GDPR regulations.

  Read our Privacy Policy →

• Payment Policy

  This policy details our accepted payment methods, secure processing systems, and billing cycles for our private 1:1 premium coaching services.

  Read our Payment Policy →

• Cancellation Policy

  This policy outlines the notice required to reschedule or cancel a session and details how we handle refunds for our paid services.

  Read our Cancellation Policy →

• Equality, Diversity and Inclusion Policy

  This policy outlines our commitment to ensuring fairness, celebrating diversity, and preventing discrimination across all of our community activities, training sessions, and operations.

  Read our Equality, Diversity and Inclusion Policy →

• Adult Safeguarding Policy

  This policy details our formal procedures, reporting frameworks, and duty of care to protect vulnerable adults from abuse, neglect, or harm during our programs.

  Read our Adult Safeguarding Policy →

• Accessibility Statement

  This statement explains how we make our website usable for everyone, including people who use assistive technologies, and how to report any accessibility problem.

  Read our Accessibility Statement →