Signposting
Need Help Today?
We signpost because no one should struggle alone. These trusted Westminster services can help you today with devices, data or online tasks. And if you feel unsure or need patient guidance, you are always welcome to contact us and we will support you.
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Westminster Digital Help
Westminster City Council Libraries
What they offer: Local library IT help sessions, Digital Ambassador drop-ins, public PC bookings, and specialist accessibility aids.
How to access: Visit the front desk at Pimlico Library or view the official Westminster Libraries event calendar.
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National Databank & Device Bank
Good Things Foundation (National Digital Inclusion Network)
What they offer: Free SIM cards, data packages, mobile data vouchers, and refurbished smart devices for residents experiencing digital poverty. Includes access to Learn My Way foundational online courses.
How to access: Drop by Pimlico Library or your nearest community hub to request an application voucher.
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Age UK Westminster – Digital Support
Age UK Westminster
What they offer: Free social "iTea" drop-in sessions, short-term tablet and device loans, and 1:1 matching with a patient volunteer "Digital Buddy" for residents aged 50 and over.
How to access: Call 020 3004 5610 or email enquiries@ageukwestminster.org.uk to get matched with a buddy or find a weekly library drop-in schedule.
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Westminster Advice Services Partnership (WASP)
Citizens Advice Westminster
What they offer: Free, independent, and confidential professional advice on welfare benefits, housing issues, council tax, debt, and immigration. Direct assistance with navigating complex online government forms and referrals to specialist legal care.
How to access: Call the free Adviceline at 0808 278 7834 or book a face-to-face appointment via the online WASP calendar portal.